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Shipping

Shipping Policy

At Octlis, every piece is handled with intention. We aim to ensure your order arrives with the same level of quality and care it was created with.

Order Processing

All orders are carefully processed within 1–3 business days.

During product launches, restocks, or peak periods, processing times may extend slightly. We appreciate your patience as each order is prepared with precision.

Shipping Times & Rates

Shipping costs are calculated at checkout based on your location and selected delivery method.

Estimated delivery times:

United States: 5–10 business days
International: 7–21 business days

Please note that delivery estimates are not guaranteed and may vary due to carrier delays or customs processing.

Order Tracking

Once your order has been fulfilled, you will receive a confirmation email containing your tracking information.

Please allow up to 48 hours for tracking details to update.

Order Accuracy

Once an order has been placed, it cannot be modified after 24 hours.

We strongly recommend reviewing all shipping details carefully before completing your purchase, as Octlis is not responsible for incorrect addresses provided at checkout.

Lost or Delayed Packages

Octlis is not liable for packages marked as delivered by the carrier.

If your package is delayed or appears lost, we recommend contacting the shipping carrier directly for the most accurate updates.

International Orders

We proudly ship worldwide.

Please note that international orders may be subject to customs duties, taxes, or import fees determined by your country. These charges are the responsibility of the customer.